Customer Support Agreements
Be successful with Customer Support Agreements
With Customer Support Agreements, you can mine quarries and build roads with maximum uptime, expert knowledge and enhanced productivity. You can also have an impact on infrastructure in towns, cities and countries anywhere in the world with full support from your Great West dealer.
When you and your Great West dealer customize an agreement that best fits your needs, you have access to a Great West technician that is trained on and knows your machine. You will come to trust this person with the maintenance of your machine investment and with how to make the best use of your machine to make you the most money.
Key benefits of Customer Support Agreements include:
- Dealer Relationship/Partnership
Customer Support Agreements strengthen the relationship between dealer and customer, allowing the dealer technician to make sure your machine is up and running its best.
- Focus on your Core Business
Customer Support Agreements can help you to focus on the most important part of your business with complete peace of mind.
- Cost Control
An agreed price per hour helps you plan your operations, reduce your risk and make you more competitive in bidding for contracts.
- Maximize Uptime Potential
The Volvo Service Program is a set of specific actions and checks that are performed by trained Volvo Service Technicians on your machine.
Your dealer will perform preventive maintenance according to the Volvo Service program
Your dealer will perform the same actions as a blue agreement including repair on all parts to meet the high expectations of productivity and uptime.
Great West Customer Support Agreements offer service and maintenance with maximum cost control and minimum downtime.
Find out how the Great West Customer Support Agreements can improve your efficiency.